About Us Solutions Industries Contacts

Global Gateway Solutions’ approach is designed to provide you with maximum satisfaction...

Telemarketing is an effective way to increase and spread customer awareness about your product or service...

Global Gateway Solutions offers Management services to complete its bouquet of offerings to its clients...

At GGS we offer Fixed Fee Services...


Global Gateway Solutions, Inc.(GGS) is a leading provider of global contact center solutions servicing the financial, telecommunications, Business-to-Business, Insurance, Health Care, and Travel and Hospitality industries. GGS prides itself in exceeding client expectations by delivering clear and measurable value to the clients’ bottom-line. At GGS we believe in establishing partnerships with our clients based on transparency, integrity and professionalism. Our vast experience and expertise in the Contact Centerenvironment enables us to deliver distinguishable, superior results.

GGS leverages its state-of-the-art infrastructure, effective labor resources and superior work strategies to deliver superior performance at a reduced cost. Our service offerings include: customer service, debt collections, technical support, back office support, and telemarketing.

Headquartered in Montego Bay, Jamaica, GGS operates a 24X7 fully equipped 150 seat center, enabling solution delivery world-wide. Our client base includes major corporations in the US, Canada and the UK. The management team consists of recognized leaders who have deep experience in the contact center space. The Company is backed by an array of international investors with diverse background and experience in financial services, telecommunications, telemarketing and business process outsourcing. Additionally, GGS has access to the vast pool of English-speaking population in the Caribbean.  This enables us to provide our customers with the GGS advantage.

Offshoring: Shifts, Stops and New Starts
While some established outsourcing hubs are fading—nine countries dropped nine or more positions in the Index—new rising stars are changing the outsourcing landscape.

Choosing a Nearshore Location - Issues and Opportunities.
Nearshore Call Center Outsourcing. Anupam Govil ... Locations include: Barbados, Antigua, Jamaica, Dominican Republic, Trinidad, Panama. ... sustained value by including Caribbean nearshore contact center operators as ...

 

Subscribe to our BLOG today!

Enter your email address:

Delivered by FeedBurner

 

“Global Gateway Solutions has consistently provided a healthy value exchange while meeting our business needs and maintaining excellent service quality.”

John Pickens (COO)
Debt Collection Service

"Since working with Global Gateway Solutions for several months now, we have always found them to be very approachable, responsive and professional in all aspects of our relationship.GGS offers good value for money and presents an ideal solution for businesses wishing to work with a telemarketing company that can offer the benefits of off-shoring whilst also being very closely aligned to the US and European markets."

Alison Barrett
(Senior Business Development Manager)
International Marketing Partner

 



Home | About Us | Solutions | Industries | Contacts | Sitemap

Global Gateway Solutions (c) 2009